Terms of Use - WhereismyDoctor.com

MedStar, LLC. and it’s Internet properties, WhereismyDoctor.com http://www.whereismydoctor.com, to be defined in the following Terms of Use documentation. 

Definition: An online medical directory allowing individuals to search for a health care provider worldwide. http://www.whereismydoctor.com and the facilities, services and materials available on the Website are owned and operated by MedStar, LLC. 427 N Tatnall St. #96120 Wilmington, Delaware USA, trading as WhereismyDoctor.com. For the purpose of these terms and conditions “we, us, our, site, website, features, services” refers to WhereismyDoctor.com. WhereismyDoctor.com is an online directory for individuals accessing medical services ('Clients', 'Patients', 'Your' or 'You') around the world from health care providers, whether it be independent medical practitioners, hospitals, clinics or medical tourism agencies. Our Website provides an introductory platform between health care providers and clients. Within the scope of the Terms of Use herein, 'Medical Services' refers to the medical service or services that a health care provider (not WhereismyDoctor.com itself) is legally permitted to provide to a client.


Forum Information

WhereismyDoctor.com ASK Forum is a peer supported and moderated community. It has been created for users to share support and experiences. Users are responsible for adhering to the community guidelines and for following moderator instructions. Simply following the rules is what makes the forum a safe community. The guidelines set out below are enforced. Further, our system records all user IP addresses to help regulate and promote a safe community. The Webmaster, administrator, and moderators of this forum have the right to remove, edit, move, or close any topic, at any time should they see fit. For more information about your rights to confidentiality, please see our privacy policy.

Personal consultation(s) with a qualified health or medical professional is the proper means for diagnosing any medical condition. The information provided on WhereismyDoctor.com Forum is designed to improve, not replace, the relationship between a patient and his/her own physician. Therefore, WhereismyDoctor.com ASK Forum is not a professional medical advice forum, and should not be used as such. We encourage all users to take responsibility for their own personal health and well-being. You can talk with your physician or another trusted health professional about the benefits, risks, and costs of various options and alternatives in order to make an informed, confident and personal choice about your health care. In other words, do not only rely on information provided by others on the forum; personal history and circumstances will always influence an individual's access to information and decisions at any given time. As new members arrive, please introduce yourself and welcome them to WhereismyDoctor.com ASK Forum. Show a new member how to find information. Getting people involved increases positive vibrations, and you may just make a new friend in the process. If you are a new user, introduce yourself! Our community is waiting for you! 


General Posting Information

Please post your medical questions to a related health board to get feedback. If we feel that your question has been posted to the wrong board, we will move it to the appropriate board and advise you of where to find it. The owners of WhereismyDoctor.com ASK Forum reserve the right to remove, edit, move or close any post for any reason. 


Posting Guidelines

When each member of the community self-governs communication, there will be no need for adverse consequences. You can always ask yourself three questions before posting to WhereismyDoctor.com ASK Forum: Is my post TRUTHFUL? Is my post HELPFUL? Is my post KIND?

1. Please choose an appropriate username. An inappropriate username will be rejected from the system and you will be given the option to change the username immediately. If an inappropriate username is not changed within 72 hours, it may be deleted, and the user account will be closed. This policy applies to any subversive, provocative, obscene, evil-sounding, sexual, or otherwise offensive user-names.

2. Please type using case sensitive fonts and refrain from typing in ALL CAPS. Typing in all caps is difficult to read and is considered rude by some. If, however, it is necessary that you type in all caps due to a physical condition, please inform a forum moderator and other community members so that they understand the condition.

3. Please keep your posts on topic with the original user’s comment or question. Do not derail topics. Instead, start a new topic if you want to begin a new discussion.

4. Don’t cuss. Refrain from using profanity or cr3ative spell1ng to dodge the censor filters. Swearing or vulgarities are not permitted in usernames, posts, topic titles, or avatars. If you are in violation of this rule, your text will be edited. Repeated editing of content is cause for review, and may include a formal warning and/or suspension from the forums.

5. Do not impersonate other individuals or falsely represent yourself. Do not post under secondary usernames or alias user names other than your main account for the purpose of arguing, degrading or belittling other readers. If you do so, your posting privileges may be revoked.

6. Do not discuss, suggest, engage, or encourage any illegal activity on the forums.

7. Do not post copyrighted information on WhereismyDoctor.com ASK Forum without prior consent of the person or entity who owns the copyright. Users will be held solely responsible for posting copyrighted information. WhereismyDoctor.com ASK Forum is not responsible for posted information that may violate copyright law. Copyrighted posts will be removed as soon as they are known to WhereismyDoctor.com ASK Forum. As a general rule, it is best to share information in your own words. Do not copy and paste content from other websites, songs, poems, stories, articles, photographs, etc. that belong to others. Further, you must receive consent from others to quote content written in private messages within a buddy group, posted in another topic, or content outside of the forum. You must have received permission from the person being directly quoted, as well as anyone else they have quoted. Quotes from diaries kept on other sites are not allowed. Please see our copyright policy for further guidelines.

8. Please do not publish information regarding other community health forums, chats, etc. that directly compete with WhereismyDoctor.com ASK Forum. We love WhereismyDoctor.com ASK Forum and hope to become the one-stop shop for all your medical health questions.

9. The Administrators of these forums are not responsible for the privacy practices of any user. Please maintain an anonymous identity on the forums. Do not release your contact information for any reason. This is to protect you and your privacy. Any posts containing outside contact information will be removed from the forum.

10. Please refrain from assuming authority over other members in any way. Do not tell others what to post, when to post, where to post, how to post, or why to post. Only Moderators have authority and decision-making control in health forums. Users who assume authority will be issued a reminder. Continued disrespect of this guideline may lead to account closure.

11. Please do not question the decisions made by moderators in the public forums. All moderator and administrator decisions may be appealed by contacting us. We will reply to your comments as quickly as possible. Please refrain from commenting on moderator decisions/edits/bans/deletions in your posts. Such posts will be edited or removed. Private messages, posts, or other communication that is viewed to be disrespectful of moderators or administrators may be cause for ban from WhereismyDoctor.com ASK Forum.

12. Advertising or any attempt to sell products through WhereismyDoctor.com ASK Forum is strictly prohibited. You assure us that you will not solicit through your posts. If you attempt to promote or advertise any products without written authorization from the administration, we reserve the right to remove your posts and close your account. This is done to protect our members from scams, spams, and false advertising. Messages that promote, advertise, offer, or ask for contact information in regard to (but not limited to), websites, personal websites, links to pictures, businesses, freebies, surveys, polls, products or services will be immediately removed. Additionally, users that post such advertising are subject to ban from WhereismyDoctor.com ASK Forum. It is acceptable to identify products or services and share your opinion about them. Naming a book title and author, for example is allowed; sharing contact info about how to buy the book is not. You may also reference strictly informational websites, unless the website advertises products or services. For more information on advertising, please see our advertising policy.

13. Please remember that the purpose of WhereismyDoctor.com ASK Forum is to give and receive support. Posting styles that are regularly non-supportive or aggressive toward other users will result in disciplinary action. Any communication made by post, private message, or email addressed to other users or to moderators that is deemed to be off-topic, inappropriate, abusive, harmful, defaming, vulgar, hateful, harassing, sexually-suggestive, obscene, profane, libelous, threatening, unsafe, invasive of privacy, or violates any law may be edited or deleted from the forum, which may cause loss of website use. Communication that violates any forum guideline or moderator instruction is also subject to removal from the forum, and this also may cause loss of website use. Abstain from posting such material. Doing so may lead to account closure and/or communication with your internet service provider.

In particular:
Do not put others down. Negative communication is not tolerated on WhereismyDoctor.com ASK Forum, especially comments regarding sexual orientation, gender, race, color, religious views, national origin, or disability. Further, users will not embarrass, humiliate or harass another person or group of people. This includes any and all words that can cause distress, embarrassment, unwanted attention or any other discomfort. Comments should not contain put downs, religious discussions, or in debate over who has the most education. No flaming of other members to incite or perpetuate a conflict or argument. Any personal attack or name calling will result in a ban. Constructive criticism is allowed but will be monitored. If things get too personal, moderators will issue warnings. Do not stalk other users. Any user that unduly harasses another user by what appears to be constant attacks, baiting, and/or topic and post derailments will be put on a temporary ban. Please remember that we can all agree to disagree. If you disagree with another user's post or opinion you can state your own and leave it at that. A disagreement should not become an argument. Please support others. If a member asks only for support, please respect the request and please do not reply with contradictory comments. Be reminded that no one is an expert on what is appropriate for someone else. WhereismyDoctor.com ASK Forum Administrators reserve the right to remove any and all material which is considered inappropriate. This includes pornographic, offensive, defamatory, and/or illegal material(s) that is/are in any way contrary to accepted morality and behavior. Illegal activity will be immediately reported to the appropriate authorities in jurisdiction zones of city, state, or country. If you find the aforementioned conditions personally unacceptable, we request that you leave our website and discontinue use of the Service.

14. Please do not react or reply to abusive or problem posts/users. We find that this only creates more conflict. If a post seems inappropriate, please click the Report Bad Post button, which can be found above any post. If you post re-actively, you will be given a warning. Continued disrespect of this guideline may lead to account closure. Forum users can also use the ignore feature if another member is irritating. Do not resort to aggressive posting behavior.

SPECIAL NOTE: Use of WhereismyDoctor.com ASK Forum constitutes binding acceptance of these terms of use. If you find the aforementioned conditions for use of our website personally unacceptable, we request that you leave and discontinue use of the site. When using particular services or materials on WhereismyDoctor.com ASK Forum, you shall be subject to any posted guidelines or rules applicable to such services or materials that may contain terms and conditions in addition to those in the Terms of Use. All such guidelines or rules are hereby incorporated by reference into the Terms of Use. If you breach any of the Terms of Use, your authorization to use this Service automatically terminates. WhereismyDoctor.com ASK Forum may modify any of the terms of use at any time and in our sole discretion, by posting notice of a change or a new agreement on our website. Your continued use of the service following our posting of a notice or new agreement will constitute binding acceptance of the change.

Understand that "ASK" is a forum environment and questions may or may not be answered. As noted in our Terms of Use the information found on WhereismyDoctor.com, including that provided by medical professionals in the Questions & Answers forum, is a general educational aid and to be viewed strictly as that. The Questions and Answers contain opinions and views created by our community members. WhereismyDoctor.com is not responsible for the accuracy of any information posted by our community members. Do not rely on this information as a substitute for personal medical or health care advice, or for diagnosis and treatment purposes.

Forum age restrictions: We recommend that all forum participates be at least 18 years of age or older.

Sexual Content Policy

WhereismyDoctor.com ASK Forum does not involve, facilitate, advocate or promote the following: discrimination on the basis of race, ethnicity, gender, religion, sexual orientation, age or disability; libelous, defamatory, threatening, harassing, or similarly abusive activities; obscene, pornographic, sexually explicit or other similar activities. We will remove all posts, usernames, and private messages, that solicit, sex or are sexually suggestive and/or obscene. At no time will we accept pictures or videos exposing the female breast or full exposure of either male or female buttocks. We will remove pictures exposing anyone or anything involved in explicit sexual acts and/or lewd and lascivious behavior, including masturbation, copulation, pedophilia, intimacy involving nude or partially nude people in heterosexual, bisexual, lesbian or homosexual encounters. We will not accept phone sex ads, dating services, adult personals, CD-ROM's or videos. Pictures exposing any or all portions of the human genitalia will be removed from our forums. It is entirely permissible to discuss or post about sex between consenting adults, sexual conditions, and diseases or conditions experienced as a result of sex. Our forums are designed for members to share information. However, members who post regarding illegal sexual acts will be reported to the authorities. 


Violations of Guidelines and Reporting Abuse

We recommend that users who find inappropriate content on WhereismyDoctor.com ASK Forum to contact us immediately in order to remove or resolve the situation. Each post on the website features a “Report” button on the post. We will reply to your comments as quickly as possible.

WhereismyDoctor.com may disclose user information to government authorities at their discretion or when required by law. WhereismyDoctor.com ASK Forum may also disclose user information when we have reason to believe that someone is causing injury to, or interference with its rights or property, other users, or anyone else that could be harmed by such activities.


Moderators are not a part of our medical team, and WhereismyDoctor.com ASK Forum makes no representations as to the medical content of posts on the Service. Posts are reviewed by Moderators in order for material which WhereismyDoctor.com ASK Forum deems inappropriate to be removed in the quickest manner possible. WhereismyDoctor.com ASK Forum Moderators are not health care professionals, nor do they offer health advice or health information. 


"ANSWERED by Doctor" Questions and Answers

The material presented in this segment is in no way intended to replace professional medical care or attention by a qualified licensed medical professional. WhereismyDoctor.com ASK Forum and the “Answered by a Doctor” advises all users with health problems and concerns to consult their personal doctors. Furthermore, if you have any questions or concerns about your condition, you must consult your qualified licensed medical professional before starting any treatment. The materials in the “Answered by a Doctor” section cannot and should not be used as a basis for diagnosis or choice of treatment. To the fullest extent possible, WhereismyDoctor.com ASK Forum and the “Answered by a Doctor” expressly excludes all liability in respect of the information and opinions contained in the “Answered by a Doctor” segment, this website, or any sites linked to this website.

CHAT IM (Instant Messaging)

WhereismyDoctor.com acts as a third party contributor in the IM (instant messaging) Chat communications between individuals and health care providers on the site.  An individual is required to become a member, at that time they can choose a nickname or use their real name, thus users can use the system without revealing their identity to other users if they don’t want to. An individual sets up an account using any name; the displayed IM name is no guarantee of authenticity. This is the case for both health care providers using the IM Chat system. WhereismyDoctor.com recommends that an individual use their best judgment while using the IM Chat system.  WhereismyDoctor.com does not verify that an individual using the IM Chat system is actually communicating with a health care provider.  There are situations where a doctor might have an employee relaying the message through the IM chat system.  WhereismyDoctor.com cannot guarantee that an individual is always in communication with the desired health care provider.  Furthermore, WhereismyDoctor.com cannot guarantee or authenticate that a health care provider is communicating with an individual seeking health care.  This is an unmonitored system and WhereismyDoctor.com cannot be held liable for any acts related to communications that take place in the IM (instant message) Chat system.  WhereismyDoctor.com takes users' private data very seriously. Your account information is located on a secured server behind a firewall. Your sensitive information will be encrypted using secure socket layer technology (SSL). Because instant messaging is not recognized as a secure form of communication, we request that you limit your communication in the IM Chat system.


Rate and Testimonials

WhereismyDoctor.com allows a patient who agrees that they have been treated by a particular health care provider to rate or write a testimonial about their experiences with that health care provider, based on services provided.  WhereismyDoctor.com is a third party entity and cannot be held liable for any ratings that might lead to loss of credibility, loss of income, or loss of licensing, or any other losses that can happen due to a rate or testimonial.


Links to Other Worldwide Websites or Resources

Our forums contain links to third-party websites that are not under the control of WhereismyDoctor.com ASK Forum. WhereismyDoctor.com ASK Forum makes no representations whatsoever about any other website to which you may have access through this site. When you access a non-WhereismyDoctor.com ASK Forum website, you do so at your own risk and WhereismyDoctor.com ASK Forum is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites or for the quality of any products or services available on such sites. WhereismyDoctor.com ASK Forum provides these links merely as a convenience and the inclusion of such links does not imply that WhereismyDoctor.com ASK Forum endorses or accepts any responsibility for the content or uses of such websites. Because WhereismyDoctor.com ASK Forum has no control over external sites and resources, you acknowledge and agree that WhereismyDoctor.com ASK Forum is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that WhereismyDoctor.com ASK Forum shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.


General Agreement

These Terms of Use (including the guidelines and rules referred to herein) constitute the entire agreement between you and WhereismyDoctor.com, and govern your use of the website (hereafter referred to throughout as "the Service"), superseding any prior agreements between you and WhereismyDoctor.com. Use of WhereismyDoctor.com constitutes acceptance of all Policies, Guidelines, Disclaimers, and all administrative or moderator decisions and instructions, whether by email, private message, or posts on the forum. The terms and the relationship between you and WhereismyDoctor.com shall be governed by the laws of the United States of America. You and WhereismyDoctor.com agree to submit to the exclusive jurisdiction of the courts of the State of Delaware in the United States of America. Any failure by WhereismyDoctor.com to exercise or enforce any right or provision of the terms of use shall not constitute a waiver of such right or provision. If any provision of the terms of use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the terms of use remain in full force and effect.The WhereismyDoctor.com website shall be governed by and construed in all respects in accordance with the laws of the United States of America and the exclusive jurisdiction of US Courts in the State of Delaware. These laws will apply in regards to any claim or matter arising in respect to this website. WhereismyDoctor.com reserves the right to remove any and all material, which it considers inappropriate.

Services We Do Not Provide

WhereismyDoctor.com does not refer, advocate, recommend or accredit any health care providers listed on this Website. We do not provide any medical advice, nor do we claim to be medical professionals. WhereismyDoctor.com is not involved in any transactions between users and members. We cannot guarantee that any transaction will be completed or authorized. WhereismyDoctor.com does not control the information given by health care Providers. We are not responsible for the authenticity, validity, legality or accuracy of the information posted by health care Providers. We are not connected to any particular health care Provider, nor do we advocate any. If you (individual user) choose to receive medical services from a health care Provider via our Website, we will send your information to the Provider. However, we cannot guarantee that the Provider will respond to your inquiry or move forward with your inquiry. You may wish to browse through our Website to see what WhereismyDoctor.com has to offer. If this is the case, then only some items in these Terms of Use will be applicable to your use of the Website and the other items will not be relevant.





Your use of the Service is at your own risk. The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, WhereismyDoctor.com expressly disclaims all warranties, conditions and other terms of any kind, whether expressed or implied, including, but not limited to any implied term of merchantability, satisfactory quality, fitness for a particular purpose, and any term as to the provision of services to a standard of reasonable care and skill or as to non-infringement of any intellectual property right. WhereismyDoctor.com makes no warranty or representation that (i) the Service will meet your requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, and (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations. No advice or information, whether oral or written, obtained by you from WhereismyDoctor.com or through or from the Service shall create any warranty or other obligation not expressly stated in the Terms of Use.


WhereismyDoctor.com excludes all liability to information therein. The views expressed on this Service are those of its contributors. The public messages posted on this forum are not reviewed for medical accuracy. The content is not intended to be a substitute for professional medical advice. The information provided on our website is designed to improve, not replace, the relationship between a patient and his/her own physician. While the administrators and moderators of this forum will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every single message posted to the Service. Therefore, you acknowledge that all posts made to these forums express the views and opinions of individual contributors and are not the views and opinions held by WhereismyDoctor.com ASK Forum’s administrators, moderators, writers, Webmaster, or agents, and hence, the latter will not be held liable for any information therein.


Services on WhereismyDoctor.com are provided 'as is' and are not governed by warranty or representation of any kind. WhereismyDoctor.com does not assume responsibility for or make any warranty about the services, materials, or accuracy of any information found on the Website. Use of the Website is at your own risk. WhereismyDoctor.com is not to be held liable for any computer viruses, defects, technical failure, merchantability, unauthorized access or unlawful activity that affects the Website or any Users access to the Website. Laws in certain jurisdictions may or may not apply to you.Under no circumstances shall WhereismyDoctor.com or any of its owners, employees, staff, writers, account executives, IT department, directors, administrators, officers or affiliates be liable for loss or damage resulting from any aspect of your use of WhereismyDoctor.com Services or facilities, whether it be direct, indirect, incidental or consequential.  Under no circumstances shall WhereismyDoctor.com be liable for any damages resulting from the conduct or statements of any health care Provider or third party using the Website. 

Legalities of Locations:

Due to legal regulations in some countries, free consultations are forbidden.  WhereismyDoctor.com is not responsible, nor do we control the monitoring of this law.  If a doctor who is a member decides to advertise on our site regardless of our marketing terminology "get a free quote" all fines and penalties will be paid by the member and not by whereismydoctor.com. 

In addition some countries and jurisdictions do not allow certain medical advertisements, or particular treatments that appear on this site.  WhereismyDoctor.com is not responsible for knowing the legalities for each location where each healthcare provider resides and practices.  It is the sole responsibility for the healthcare provider to select the"legal" treatments that they offer in their dashboard. Any penalties or fines as a result of this is to be paid by the healthcare provider and not whereismydoctor.com


Age and Responsibility

WhereismyDoctor.com and the services it provides are only to be used by individuals over the age of 18. By using WhereismyDoctor.com, you warrant that you are over the age of 18. If you are under the age of 18, you may only use the Website in conjunction with and under the supervision of your parents or guardian.



As a user of the Website under these Terms of Use you agree to indemnify, defend and hold harmless WhereismyDoctor.com, its officers, directors, employees, agents, subsidiaries, affiliates, suppliers and any of our third party information service providers from and against all losses, expenses, damages and costs, including legal costs, however arising resulting from any violation or breach by you of these Terms of Use. WhereismyDoctor.com excludes liability for death or personal injury caused by its negligence or that of its employees or authorized representatives or for fraud. email and newsletter correspondenceAny member, health care or individual agrees that as a part of their membership agreement, WhereismyDoctor.com has the right to send promotional and advertising materials via email, and also newsletters, updates about accounts, policy changes, news, updates to the site and its features.  This is not to be considered spam.  You grant WhereismyDoctor.com permission for this activity when becoming a member to the site. 


Content Disclaimer For Discussion Forums

The material contained in the WhereismyDoctor.com ASK Forum is submitted by the general public, NOT by our medical team, and is presented to a non-medical audience for discussion purposes only. The material presented therein is in no way intended to replace professional medical care or attention by a qualified licensed medical professional. The Service is not a replacement for professional medical opinion, examination, diagnosis or treatment. Furthermore, material placed in WhereismyDoctor.com ASK Forum does not necessarily reflect the views of WhereismyDoctor.com.

Always seek the advice of your medical doctor or other qualified health professional before starting any new treatment or making any changes to existing treatment. Do not delay seeking medical advice or disregard current medical advice based on information written by any author on this site. No health information on WhereismyDoctor.com ASK Forum is regulated or evaluated by the Food and Drug Administration and therefore the information should not be used to diagnose, treat, cure or prevent any disease without the supervision of a medical doctor.


Limitation of Liability

By registering for WhereismyDoctor.com ASK Forum, you agree to indemnify WhereismyDoctor.com its employees, representatives, and agents, and hold them harmless from any and all claims (including claims for legal fees) which may arise from your participation on the website. You also agree that WhereismyDoctor.com is not responsible for the materials posted by users. The use of the WhereismyDoctor.com ASK Forum Service, Answered by a Doctor feature, and all associated content is at your own risk. WhereismyDoctor.com ASK Forum does not verify the information placed on any message board in WhereismyDoctor.com ASK Forum and, therefore, cannot judge the merits, or lack thereof, of any offerings, information, suggestions, ideas, opinions or advice.

When using the WhereismyDoctor.com ASK Forum Service and Answered by a Doctor feature, information will be transmitted over a medium that is beyond the control and jurisdiction of WhereismyDoctor.com, its partners, advertisers, sponsors, subsidiaries and suppliers. Accordingly, WhereismyDoctor.com assumes no liability for, or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the WhereismyDoctor.com Service. The WhereismyDoctor.com ASK Forum Service, Answered by a Doctor feature, and all associated content is provided on an "as is" basis.

WhereismyDoctor.com, advertisers, sponsors, subsidiaries, licensees and its suppliers TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. Specifically, WhereismyDoctor.com, its licensees, and its suppliers make no representations or warranties about the following:

A. The accuracy, reliability, completeness, correctness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the Service or Answered by a Doctor feature.

B. The satisfaction of government regulations requiring disclosure of information on prescription drug products with regard to the content contained on the Service or Answered by a Doctor feature. In no event shall WhereismyDoctor.com, its partners, sponsors, subsidiaries, advertisers, licensees or its suppliers, or any third parties mentioned on the WhereismyDoctor.com, Service or WhereismyDoctor.com, Answered by a Doctor feature be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the WhereismyDoctor.com ASK Forum Service or the content, whether based on warranty, contract, tort, or any other legal theory, and whether or not WhereismyDoctor.com is advised of the possibility of such damages. WhereismyDoctor.com shall be liable only to the extent of actual damages incurred by you, not to exceed U.S. $1000. WhereismyDoctor.com shall not be held liable for any personal injury, including death, caused by your use or misuse of the Service, content, or Public Area (as defined below). Any claims arising in connection with your use of the Service, any content, or the Public Areas must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms of Use are exclusive and are limited to those expressly provided for in these Terms of Use.

WhereismyDoctor.com does not pre-qualify, do background checks, or visit any of the health care practitioners or facilities listed on WhereismyDoctor.com. We are not to be held liable if a health care doctor, facility or organization misrepresents themselves to our administrators.  WhereismyDoctor.com’s database is purchased from a third party service and is not responsible for results of any individuals who might be misrepresenting themselves as health care practitioners.


Website Availability

WhereismyDoctor.com may be unavailable from time to time due to mechanical, technical, software, hardware or third party vendor failures, natural disasters, unforeseen events, updating or construction. WhereismyDoctor.com cannot predict or control when such downtime may occur and cannot control the duration of such downtime. WhereismyDoctor.com may terminate, change, suspend or discontinue any aspect of the Site, including the availability of any features of the Website, at any time. WhereismyDoctor.com may also impose limits on certain features and services, or restrict your access to parts or the entire Website without notice or liability. WhereismyDoctor.com may terminate the authorization, rights and license given above at any time, and, upon such termination, you agree immediately to destroy all information. Users are responsible for adequate protection and back up of any content and data submitted to WhereismyDoctor.com.


Force Majeure

Neither party shall be liable for any delay or failure in performance due to Force Majeure, which shall mean acts of God, earthquake, labor disputes, changes in law, regulation or government policy, riots, war, fire, flood, insurrection, sabotage, embargo, epidemics, acts or omissions of vendors or suppliers, transportation difficulties, unavailability or interruption of delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware, or inability to obtain raw materials, supplies, or power used in or equipment needed. We are not responsible for server downtime under any circumstances. We do not promise that our servers will be operational or that your advertisement will appear or be published 100% of the time as some outages may occur for technical reasons within or without our control. 


Urgent or Emergency Situation

WhereismyDoctor.com attempts to provide accurate and up-to-date information to the best of our knowledge, however,  cannot guarantee the information will always be accurate, complete and up-to-date. The map data and directions information is provided by a third party; WhereismyDoctor.com has no control over this information. WhereismyDoctor.com accepts no liability for any loss, damage or inconvenience caused by reliance on any information in this system. The information provided should under no circumstances be relied upon as accurate, especially in any urgent or emergency situations.


RSS News and Sources

WhereismyDoctor.com sources news articles from a variety of credible locations. The news and articles on this Website do not express the views of WhereismyDoctor.com and are not intended to be read as medical guidance. We advise any patient to contact a doctor independently to discuss any treatment referred to in the news items found on this site. If any news on this site is reported to us as incorrect/misleading, WhereismyDoctor.com will remove the said items immediately.  WhereismyDoctor.com regularly updates the Website with news items from trusted, credible sources. WhereismyDoctor.com purchases medical news feeds from third party services and is not responsible for incorrectly reported news stories. WhereismyDoctor.com accepts no responsibility for the validity of the news on this website and does not endorse any noted treatment/medical procedure/surgery. WhereismyDoctor.com reserves the right to update/edit and revoke news items we subsequently believe to be untrue, misleading, and/or in violation of these terms of use. WhereismyDoctor.com regularly monitors content published on this site by users, however, we use an automated system to improve the service we provide to users, and content we believe unfit may appear on the website. All such content will be removed immediately, however, if a user finds any content on this site to be offensive in any way, we urge them to report the URL link of the content via the Report button available on every page.


Individual Members and Health Care Providers

Health care providers featured on WhereismyDoctor.com may be free listings or may have paid a listing fee. The placement of health care providers on this website is in accordance with the individual listing agreement between WhereismyDoctor.com and the provider. Placement of healthcare providers in listings is in no way an endorsement of individual health care providers and does not reflect the opinions of WhereismyDoctor.com. WhereismyDoctor.com does not advocate, recommend or accredit any health care providers listed on this Website.

WhereismyDoctor.com grants 'you' (health care Providers) the right to access its Services for your own professional use. Clients and users may access the information posted via our Website. If you choose to contact a health care Provider, the information that you provide on the contact page will be automatically passed on to the Provider. WhereismyDoctor.com is not responsible for any malpractice or misuse before, during or after your procedure, nor are we involved in any communication between you and the health care Provider that you have selected. We do not share your personal information with a third party, other than the Provider(s) you have selected.

You understand and agree that WhereismyDoctor.com is a patient referral service only. You agree that all financial transactions between you and any patient we refer to you are strictly between you and the patient, and that WhereismyDoctor.com is not responsible for the collection of the any monies owed to you by the referred party. Once a patient has been referred to you, you will solely assume the task of communications with the patient, and understand that we will not communicate with the patient on your behalf. We will not intervene with or become involved with any dispute that arises between you and the patient who is referred, but in the event that a patient issues a complaint about your services, we may withdraw from providing you any services, including further patient referrals or future advertising, with no refunds of any nature being issued. You will possess and have in place a valid and enforced error and omission insurance policy, and any and all other typical professional liability insurance policies typically available for your industry or profession and you will supply us with a copy of the insurance binder upon our request. You will have a limited liability policy and related documentation, as may be typical in your industry and profession, signed by the patient. You will follow any and all laws regarding the practice of your profession, including any applicable privacy laws. You will allow only those individuals who are duly licensed, should a license be required in your jurisdiction, to treat the patient and you will only allow those individuals who provide services but who do not need to be licensed by your jurisdiction, to be duly and properly supervised by a licensed health service professional and any such unlicensed service providers must be properly trained and educated as is within the norm and scope of practice in your jurisdiction.

Any Content conveyed through this Website is the sole responsibility of the User from whom it originated. Any public information you share on whereismydoctor.com might appear on other platforms such as search engines and social media outlets (i.e. Facebook, Twitter, Blogger, etc.).

WhereismyDoctor.com is not legally obliged to edit, monitor, screen or validate content that is posted on the Website, however WhereismyDoctor.com does reserve the right to edit or remove content that we believe is untrue, misleading, inappropriate or offensive. We also reserve the right to edit or remove offensive or vulgar content that has been reported to us. We encourage visitors and users to report content that they find offensive or that violates their rights. All claims can be made by contacting us.

WhereismyDoctor.com is not responsible for what you post or its validity. In the event that you are legally liable for any malpractice, WhereismyDoctor.com is not held accountable. You are using our services at your own risk. We reserve the right to reject any advertising text, copy, images, links and any other content as being unsuitable. Please email us if you have a question about your proposed advertisement. Your advertisement must not be unlawful in any jurisdiction in which it appears as published on the World Wide Web and Internet. You are solely responsible for the accuracy, correctness and completeness of any content that you provide, and you agree to refrain from providing us with content that in any way misrepresents your organization, and you agree to hold us harmless, and to defend and indemnify us regarding any civil, criminal or regulatory causes of action that arise from our publishing of your content and any related reasonable attorneys’ fees, damages, costs, and judgments. You agree to hold us harmless and to defend and indemnify us regarding any liability arising from your relationship with any patient that we refer to you including our related reasonable attorney’s fees, damages, costs, and judgments. You agree to solely assume all potential liability regarding the patient that we refer to you, including any potential liability for any services that your organization provides to the patient.


Accounts and Passwords: By agreeing to use our services, you will create an account that can be accessed with a username and password. WhereismyDoctor.com does not share your data with any third party. It is solely your responsibility to monitor or authorize your account to a third party. If you need to change your password or deactivate your account for any reason, you must notify WhereismyDoctor.com immediately. WhereismyDoctor.com does not assume responsibility for any information that you submit to a third party.



WhereismyDoctor.com will pass on your billing information solely to the banking service provider dealing with WhereismyDoctor.com accounts. We do not share your information with any third party other than the bank or service provider appointed for accounts on the Website. By subscribing to services on the Website, you agree to provide your legal name and correct credit card information. WhereismyDoctor.com does not assume any responsibility or liability for any expenses, loss, or damage incurred from a transaction with a third party under any WhereismyDoctor.com User account. WhereismyDoctor.com service charges do not include any kind of sales, city, state, foreign currency conversions or other tax. You are responsible for all tax payments deemed applicable to your account. WhereismyDoctor.com reserves the right to terminate subscriptions, modify prices and/or establish new charges to membership services within 30 days notice.


Suspension or Termination of Account

You agree that WhereismyDoctor.com holds the right to terminate, suspend or deactivate your account at any time with or without prior notice, remove any or all content on the Website, modify, intermit or terminate the Website altogether. WhereismyDoctor.com is not liable to you or any third party for the removal, termination or discontinuance of access to your account. 


Updating This Policy

The Terms of Use may be revised periodically. The most recent changes to the policy will be noted in a different color within the policy. You can click on any of those areas to find information about the change and how it may affect you. Further, you may access all previous Terms of Use through links at the top and the bottom of this page. When we make significant changes that affect our policies and practices, we will post a notice at the top of this page. Registered users will be notified by email of material changes to the Terms of Use. We recommend that you read the Terms of Use whenever you visit our site, in case you missed a notice. 


How to Contact Us

If you have questions about the Terms of Use, Copyrights Policy, Privacy Policy, and/or Advertising Policy, or have any other questions or concerns about the site, you can contact us online and we will respond to your comments with an individual and prompt reply.

This policy was effective on February 1, 2009

Last reviewed September 21, 2011

© 2010 Medstar LLC. All rights reserved. Use of this site constitutes acceptance of WhereismyDoctor.com' s terms of use and privacy policy.

The information on this site is not a substitute for diagnosis or treatment from a licensed medical practitioner. If you are experiencing a serious medical condition call your local emergency services or your doctor.