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Asked by Zulema Mangan

has any one had problems after having surgery in Mexico? - Plastic Surgery

has any one had problems after having surgery in Mexico?

Well I had surgery done in Puerto Vallarta at the San Javier Hospitol and Dr. Nagelii from the Reevert clinic did my surgery in June 22, 2010 and my surgery went horribly wrong. The first day they that they let me go home I got a fever and was in so much pain that a couple of hrs. later I ended up in the hospital again. I was adviced that I would be better off at the hotel because it would cost me more if I stayed in the hospital so the next day I went home adviced from the doctor. Well fever was still there and so was my inscrutiating pain it was the worst the whole time I was in contact with Dr. Nagelii and her assistant Alexa. I knew something was wrong and kept telling Dr. Nagelii about it everytime she would see me she would assure me that everything was fine. So on the 14th day I just couldn't take it any more my fever was still there and so was my pain infact it was worst I started to feel that I couldn't breath any more like every breath I would take my right side would hurt so




Answers (8)

Answered by Lindsey Polley
I am very pleased with the overall experience that Reveert had to offer, from consultation to post-surgery. When I first made my decision to have my implant surgery done outside of my home counrty i was nervous, primarily because i was worried about mis-communication between the spanish-speaking staff and myself, a non-native spanish speaker; i was also worried that my personal comfort would not be as high of a priority as i wanted it to be. I cannot express how glad i was when i found out that they had a fluent english-language speaker; Reevert puts a lot of care and effort into making sure that their international clients feel 100% confortable in every aspect of their stay, from making sure that you get to the facility stress-free, have 5-star accomodations pre and post srugery, act as a translator when needed, and even work around your schedule; they understand that as an international client you need more help than usual navigating daily life and that the non-regular business hours





Reveert Plastic Surgery
Guadalajara, Mexico

Firstly, we at Reevert are very sorry to hear that this patient feels the care given was unsatisfactory. As with all of our patients, our team of doctors and nurses made every attempt to ensure the patients' surgery went smoothly. 

We do not feel it would be fair to discuss the exact details of this patient's treatment on an open forum, however there were certain factors in this case which need to be mentioned:

All plastic surgery poses surgical risks. To ensure no post-surgery complications patients must approach the procedure with the same attitude and preparation as any other surgical procedure. Following surgery, infection risk is high and a sterile environment with sufficient aftercare is necessary to prevent any such infection. 

Patients at Reevert are assessed thoroughly before being discharged from hospital. Once a doctor has approved the discharge, a patient has the choice to remain in hospital for further care if they feel unready to leave. Discharge includes detailed explanations of the aftercare necessary and prescription advice for pain-managing medication and if neessary, antibiotics to prevent infection. 

Following discharge from the hospital patients are able to contact our team 24/7 and may return to the hospital at any point should they feel unwell, be concerned about the healing process or have further medication questions. 

In the case of this patient, all of the above was followed. The patient developed a routine infection in the surgery site and was prescribed antibiotics to heal the infection. The patient was also advised on hygienic care for the wound. The patients' subsequent failure to take the antibiotics and pain-medication advised caused this infection and the effects to worsen. The patient returned to hospital on numerous occassions for further care, however upon discharge continued to ignore medical advice for hygienic care of the wound. As a result of neglecting medical guidance from Dr. Nashielli and other members of the team, the patient suffered further infection related complications.

On numerous occassions Reevert offered this patient medical advice and support. Repeatedly on discharge the patient failed to follow the advice and maintain pain medication. All efforts were taken to ensure no complications arose post-surgery and the infection which developed was a routine infection. Had the patient completed the antibiotic course prescribed and kept the wound sterile, Reevert is confident additional problems could have been avoided. This patient returned to the United States before completing the advised course of treatment and despite repeated attempts, could not be contacted by our staff. 

I would like to remind all patients considering plastic surgery that all such procedures pose risks of surgical complications. The recovery period is vital to preventing complications and patients must be able to recover in a hygienic environment and must follow all medical advice. If a patient is unable to afford the aftercare offered, ensuring suitable alternative care is ready upon discharge is vital.

I am available to discuss this further with Ms. Mangan should she wish to clarify any issues and wish her a continued recovery. 

Dra.Nashielli Torres Espinosa 



Answered by Zulema Mangan
I was aware of the complications of the surgery as the Dra. Nashielli had told me. She also assured me that everything would be fine and did exactly as she said Drank every antibiotic and pain pills she had prescribed to me. The thing is she was curing me from the outside cleaning my wounds but she did not care to do blood tests at all to see if I was low on white cells because of careless I almost died leaving behind three children with out there mother. Doctors like this are careless and only care about the money how unfortunate that they are willing to just let people die like that I trully regret getting any surgery out of the states I now have awful scars I am great full to god that I made the choice to come back to the states to get better and thanks to American doctors I am. To anyone thinking of getting surgery please make sure their background I didn't and it almost cost my life. I wouldn't want know one to go trough this horrifying experience and I did have the funds just didn't





Answered by rossi88
from Trenton, NJ
I've been in contact with someone in Reveert and planned on traveling there in the next few weeks... This comment from Ms. Mangan makes me very unesy and makes reconsider this facility...





Answered by Zulema Mangan
Well all I can tell u is that I had so many complications after getting the surgery that I am still getting treated after 3 yrs. I still have this awful horrifying scars I'm so imberrase to wear bathing suits. This dream of being skinny n great body became my worse nightmare I would just get more background on who I'd choose to do surgery on ur body. I didn't n I'm still paying the price..





Answered by Jessica-Reveert
from Guadalajara, Mexico
I am one of the Patient coordinators here at Reveert. As Dra. Nashielli explained, pre and post op instructions were not followed. For anyone having doubts, I would love to provide emails and phone numbers of our past patients who are completely happy with their results. As a patient coordinator, the doctors and myself are available 24 hours a day to our patients, I have even had patients stay in my home when hotels have been completely booked. The patient who had a complication does not mention what surgery he or she had and there are also some inconsistencies (drinking antibiotics? all of ours are in pill form). Both of our doctors are certified and professional and offer a bed side manner you will never be able to find in the US.





Answered by Jessica-Reveert
from Guadalajara, Mexico
As for rossi88
from Trenton, NJ, we show in our system that you sent in a request for information with us over a year ago but never responded to our emails nor answered any of our phone calls we tried to make in order to have personalized contact with you.





Answered by Zulema Mangan
I just got to say that I knw for a fact that I did everything that miss.nashealli asked me to do. U knw we can go back and forth with this because come on who or what doctor in their right mind will admit any wrong doing? Knw one... The damage is done and knw one but me knw what I went threw with this surgery. Also to answer of Everythng was done I have pictures of before my body heald and let me tell you u would think twice before having any surgery out of the states. they dont care about who they do any kind of surgery too. you r just another paycheck to them. since my surgery i have doing research on how many syrgerys have gone wrong and even death and to my amase its just sad. 70% of people that have had plastic surgery out of the U.S either had complications or death. let also tell you that if u die out of the u.S because of this surgerys good luck in trying to suing them for your love one lossing their life bacause of the wrong doing of the plastic seargent. the protection that we have in the states. we get any surgery in another country sorry to say we r on our own i just have to say that thanks to my doctors in California my three children still have their mother. If who ever reads this and u still want to get surgery done i wish you luck and may God be with you...






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