has any one had problems after having surgery in Mexico?

Asked by Zulema Mangan

has any one had problems after having surgery in Mexico?

Well I had surgery done in Puerto Vallarta at the San Javier Hospitol and Dr. Nagelii from the Reevert clinic did my surgery in June 22, 2010 and my surgery went horribly wrong. The first day they that they let me go home I got a fever and was in so much pain that a couple of hrs. later I ended up in the hospital again. I was adviced that I would be better off at the hotel because it would cost me more if I stayed in the hospital so the next day I went home adviced from the doctor. Well fever was still there and so was my inscrutiating pain it was the worst the whole time I was in contact with Dr. Nagelii and her assistant Alexa. I knew something was wrong and kept telling Dr. Nagelii about it everytime she would see me she would assure me that everything was fine. So on the 14th day I just couldn't take it any more my fever was still there and so was my pain infact it was worst I started to feel that I couldn't breath any more like every breath I would take my right side would hurt so

Related To: Plastic Surgery

Report
948 views |
1 year ago |

Answers (2)

Answered by Lindsey Polley

I am very pleased with the overall experience that Reveert had to offer, from consultation to post-surgery. When I first made my decision to have my implant surgery done outside of my home counrty i was nervous, primarily because i was worried about mis-communication between the spanish-speaking staff and myself, a non-native spanish speaker; i was also worried that my personal comfort would not be as high of a priority as i wanted it to be. I cannot express how glad i was when i found out that they had a fluent english-language speaker; Reevert puts a lot of care and effort into making sure that their international clients feel 100% confortable in every aspect of their stay, from making sure that you get to the facility stress-free, have 5-star accomodations pre and post srugery, act as a translator when needed, and even work around your schedule; they understand that as an international client you need more help than usual navigating daily life and that the non-regular business hours

Report
1 year ago |

Reveert Plastic Surgery

Guadalajara, Mexico

Firstly, we at Reevert are very sorry to hear that this patient feels the care given was unsatisfactory. As with all of our patients, our team of doctors and nurses made every attempt to ensure the patients' surgery went smoothly.

We do not feel it would be fair to discuss the exact details of this patient's treatment on an open forum, however there were certain factors in this case which need to be mentioned:

All plastic surgery poses surgical risks. To ensure no post-surgery complications patients must approach the procedure with the same attitude and preparation as any other surgical procedure. Following surgery, infection risk is high and a sterile environment with sufficient aftercare is necessary to prevent any such infection.

Patients at Reevert are assessed thoroughly before being discharged from hospital. Once a doctor has approved the discharge, a patient has the choice to remain in hospital for further care if they feel unready to leave. Discharge includes detailed explanations of the aftercare necessary and prescription advice for pain-managing medication and if neessary, antibiotics to prevent infection.

Following discharge from the hospital patients are able to contact our team 24/7 and may return to the hospital at any point should they feel unwell, be concerned about the healing process or have further medication questions.

In the case of this patient, all of the above was followed. The patient developed a routine infection in the surgery site and was prescribed antibiotics to heal the infection. The patient was also advised on hygienic care for the wound. The patients' subsequent failure to take the antibiotics and pain-medication advised caused this infection and the effects to worsen. The patient returned to hospital on numerous occassions for further care, however upon discharge continued to ignore medical advice for hygienic care of the wound. As a result of neglecting medical guidance from Dr. Nashielli and other members of the team, the patient suffered further infection related complications.

On numerous occassions Reevert offered this patient medical advice and support. Repeatedly on discharge the patient failed to follow the advice and maintain pain medication. All efforts were taken to ensure no complications arose post-surgery and the infection which developed was a routine infection. Had the patient completed the antibiotic course prescribed and kept the wound sterile, Reevert is confident additional problems could have been avoided. This patient returned to the United States before completing the advised course of treatment and despite repeated attempts, could not be contacted by our staff.

I would like to remind all patients considering plastic surgery that all such procedures pose risks of surgical complications. The recovery period is vital to preventing complications and patients must be able to recover in a hygienic environment and must follow all medical advice. If a patient is unable to afford the aftercare offered, ensuring suitable alternative care is ready upon discharge is vital.

I am available to discuss this further with Ms. Mangan should she wish to clarify any issues and wish her a continued recovery.

Dra.Nashielli Torres Espinosa